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The Carruth Center is open, but most of our clinicians are working remotely. We are only seeing psychological and psychiatric emergencies in person at this time. For information about counseling options available to students located in West Virginia as well as students currently outside of the state, please see our COVID-19 updates page.

Mandated Referrals

Students receiving a referral or sanction from a residence hall, Office of Student Conduct, or Magistrate Court should have their sanction paperwork ready when they call to schedule their first session.

All fees are due at the time of the initial assessment (an individual appointment with a counselor). Initial assessments must be attended and all fees paid before students will be allowed to attend group counseling sessions.


Since each individual’s needs are different, a referral may be made to one or more of the following:

Services within CCPPS:

  • Individual Counseling
  • Group Counseling or Psychoeducational Groups
  • Consultation or medication management with psychiatric staff

Online Programs:

Services outside Carruth Center:

  • 12 Step Program (Alcoholics Anonymous, Narcotics Anonymous, Al-Anon)
  • In-patient hospitalization

Appointment No Show Policy

If you have an appointment with SAP and do not show up for your scheduled appointment you will be charged $25. If you cannot make your scheduled appointment, you must cancel and or reschedule at least 24 hours before your appointment or you will be charged $25.

Frequently Asked Questions for Mandated Referrals

Getting Started

Programs Offered

Program Completion

Fees, Fines, & Holds

What do I need to know before contacting the Carruth Center?

You will need to know:

  • Who is referring you to SAP (e.g. Residence Life, Office of Student Conduct, Magistrate Court, or other judicial body referral source)
  • What type of citation you received (alcohol or other drug)
  • What program you are required to complete (e.g. 8 Hour Alcohol and Other Drug Diversion Program)

The easiest way to find this information is to look at your paperwork referring you to come to SAP.  It will include your Conduct Administrator’s information, type of citation, and what program you have been assigned.

Referrals from on-campus units typically have this information available to you via the Advocate system. (Log in as a student using your MyID credentials.)

How do I set up an appointment?

After you have the above information gathered, please call us at 304-293-4431 during regular business hours (appointments only scheduled via phone).

What do I need to bring to my first appointment?

Please bring your WVU Student ID, referral letter, and current class/work schedule so you can schedule additional appointments.

What happens at the first appointment?

You will need to arrive 30 minutes early to your first appointment to complete the necessary paperwork.  During your first appointment, also called an “intake”, you will meet with your counselor, discuss SAP expectations and requirements, and all subsequent appointments will be scheduled at that time.

Will my parents know I am coming to SAP?

SAP follows the same confidentiality standards as other services provided at the Carruth Center.  The only people that will know you are completing a SAP program are those that you consent to us informing via a Release of Information form during your intake appointment.  

In these cases we will share information pertaining to your progress (e.g. sessions attended) in the program, but not details about our conversations.  When you arrive for your intake appointment, you will receive our Informed Consent form and Notice of Privacy Practices.  Please discuss these with your counselor if you have any questions or concerns.  

I got a DUI. What do I do?

Call us at 304-293-4431 to schedule a consultation.  We can help you understand the DUI process and talk through your options for DUI education and treatment.

Please see our Sanctions and Referrals Chart for information about:

  • Programs offered
  • Requirements
  • Length of time to complete each program
  • Cost

How are psychoeducational groups scheduled?

SAP offers 10 groups each week that vary in day of week and time.  In collaboration with your counselor, you will be assigned to a group that meets weekly.  You will attend the same group day/time each week.  You may not attend groups other than your assigned group.  Thus, you cannot attend more than one group a week; however, you can attend an intake or exit appointment in the same week as a group.

If I miss a group, can I attend another group that week?

No, you may only attend your assigned group.  If you miss a group meeting, your program completion date will be delayed.

What if I am late to a group?

Because we have a limited amount of time to meet as a group, no late students will be admitted after the group start time.  Missing a group will delay your program completion date. 

What do I do if I know I will miss a SAP group?

If you know that you will be unable to make your regularly scheduled SAP group, please inform us by calling 304-293-4431 (during business hours) at least 24 hours prior to your group start time.  By doing so, we will waive the $25 no show fee.  Failure to do so in a timely fashion will result in a $25 no show fee.

I’m done with my requirements - how do I let my Conduct Administrator know?

Upon completing program requirements, you will meet with you SAP counselor for an exit interview.  At that time, you will receive a verification letter to turn in to your Conduct Administrator.  Students in the 2 Hour and 3 Hour Programs will receive this letter after their last group session.

How do I find my Conduct Administrator?

Your Conduct Administrator’s information is located in the paperwork referring you to come to SAP. 

My completion deadline is approaching, but I’m not scheduled to finish my program requirements in time. What do I do?

All completion deadlines are given by Conduct Administrators; therefore, you must speak with that person if this situation arises.  SAP does not set or alter any completion deadlines.

I started a SAP referral program, but never finished.  Can I resume where I left off?

If it has been four months or more since your initial appointment, you will need to restart the referral program.

How much does this cost?

Please see the Carruth Fees Page or the Sanctions and Referrals Chart for all referral program costs.  The non-refundable program fee is due at the time of your first appointment.  There is a $25 no show fee for all missed appointments.

I can’t make it to an appointment, but I don’t want to be charged the no show fee. What do I do?

If you know that you will be unable to make a SAP appointment, please inform us by calling 304-293-4431 (during business hours) at least 24 hours prior to your appointment start time.  By doing so, we will waive the $25 no show fee.  Failure to do so in a timely fashion will result in a $25 no show fee.

Who do I talk to about having a fine on my student account for not completing my referral program?

All referral program completion fines are assessed by your Conduct Administrator.  Questions should be addressed with that person.

Who do I talk to about having a hold on my account?

All referral program holds are assessed by your Conduct Administrator.  Questions should be addressed with that person.

The Carruth Center does not place holds on student accounts or fine students for incomplete referral programs.

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