Skip to main content
The Carruth Center will be closed November 24th, 25th and 26th during Fall Recess.   We will still have 24/7 phone counseling available to students during this time and you can reach that by calling (304)293-4431 x1. 

Get Help for a Student (or yourself)

If you or someone you know is experiencing an immediate life-threatening emergency, call the university police at 304-293-3136 IMMEDIATELY. ALSO CHECK OUT OTHER EMERGENCY RESOURCES.

The Carruth Center for Counseling and Psychological Services are here to help you or the person that you care about.  We have a variety of ongoing short term clinical services available to help with their needs. There are a couple ways to make an initial appointment where a clinician can meet with you (or your loved one) to discuss your concerns, solutions and ways to manage what is going on.  

Referring a student to counseling

It is important to recognize signs of distress in your family and friends (as well as yourself).  When we notice that someone else may need help it is important to speak to them about it and we have some great tips about how to do this.

Conversations about mental health or suicidal thoughts can be hard and often people worry about saying the wrong thing.  Seize the Awkward is a great resource for family, friends, professors, and loved ones to learn how to have these difficult conversations as well as understand the importance of them.  

Consultation

The Carruth Center provides consultation services to others who are concerned about the well-being of our students. This may include faculty and staff, parents, RAs, and other residence life staff. Anyone may contact us regarding their concerns for a student.

Parents/Guardians/Families

Parents/Guardians frequently have concerns about their students and want advice or information about available resources on campus. They often find it helpful to let our staff know their concerns, and receive suggestions about things to do or say (or not say!).

Our staff is  available to speak with you during our business hours, or after hours for emergencies. However, due to confidentiality concerns, we cannot confirm or deny any student is being seen or discuss a student’s treatment without their written consent.

If you have any questions or concerns at any time, please review our information for Parents/Guardians or feel free to contact us

If you have not already visited the Mountaineer Parents Club website, we encourage you to do so. They staff a toll-free helpline (1-800-WVU-0096) designed to provide direct and immediate help for parents who have questions or concerns that do not appear to fall within the typical categories of frequently called WVU numbers.

You can also encourage your student to take a general online mental health screening.  These are anonymous screenings several areas of mental health, including depression, anxiety, academic distress, eating concerns, frustration level, family stress, and alcohol use.  

Faculty and Staff

Faculty and staff may contact the Carruth Center if they encounter troubled students and are unsure how to help them. Simply call 304-293-4431 and ask to speak to a staff counselor. This number can also be used for after-hours emergencies.

We also work closely with the Office of Accessibility Services, should a faculty or staff member suspect a student has a learning or testing disability. Often, a referral from an instructor may tip the balance for a student who is hesitant about accepting our services.

Our center is oriented to the needs of students. If you are a faculty or staff member who would like assistance for yourself, please contact the  WVU Faculty and Staff Assistance Program, a free and confidential problem-solving resource, at 304-293-5590.

If you are concerned about a student and it is not an immediate crisis, you can also submit a referral to the CARE Team. If this is an emergent situation or an immediate threat to self or others, please contact the following 24/7 resources. Completing a CARE referral in lieu of emergency services will delay a response.

If you are working with a student that is in a Crisis or Emergency Situation, please see our Emergency Resources.  

You can also encourage your student to take a general online mental health screening.  These are anonymous screenings several areas of mental health, including depression, anxiety, academic distress, eating concerns, frustration level, family stress, and alcohol use.