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The Carruth Center's services will be provided virtually through telehealth and other online methods except in crisis situations or when clinically indicated until further notice due to ongoing COVID-19 concerns. Your counselors will contact you about ongoing service options. Please call 304-293-4431 or send us an email if you have questions. If immediate assistance is needed, the Crisis Text Line is available by texting WVU to 741741 to reach a live, trained counselor. It is free, confidential and available 24/7.

Fees and Payments

Counseling Service Fee

Individual counseling sessions are typically brief and are goal-oriented, allowing students to focus on a specific concern. Students are not charged a fee for short-term counseling services and we do not bill insurance. Group counseling does not have a charge. 

Not every student’s needs may be met through short-term counseling.  Students needing counseling beyond our regular limit will be charged a service fee of $25 per session. This is based on a student's individualized needs and will be discussed with them during their course of treatment. 

Request for records

There is a service fee of $11.00 per records request.

SAP Mandated Program Fees

SAP fees are assessed at the time of initial appointment.  These fees range from $50-$300 depending on the services that are needed by the individual.  

NOTE: No shows for any SAP session or group will incur a $25 no-show fee per missed session.


Payments can be made online for the following services:

  • SAP/Student Assistance Program
  • Counseling services
  • Records request
Visit Payment Portal