Our FacilityIs parking available?
ServicesAm I eligible?
How do appointments work?
What are your hours?
Drop In Counseling
During the hours of 3:00 PM to 5:00 PM, only drop-ins experiencing a psychological or psychiatric crisis will be seen.
Students arriving after 3:00 PM who are not experiencing a psychological or psychiatric crisis may be asked to schedule an appointment for the following day.
Drop-in hours are appropriate for students:
- in crisis with an urgent concern
- feeling as though they need immediate help
- with a concern that may be resolved in only one session.
If you’re unsure of what you may need, please use the drop-in hours or give us a call at (304) 293-4431.
If your concerns are not urgent and/or you wish to set up regular services, scheduling an appointment will set aside a time for you and reduce your wait time.
Student Assistance Program
Is parking available?Clients may park in the gated patient lot located beside the Health and Education building. Bring your white ticket to the desk when you check-in for your appointment. We will validate your parking for you.
Am I eligible for services?Any student enrolled at the university who can provide proof of eligibility and has paid the appropriate student fees.
How do I arrange to see a counselor/psychiatrist/etc.?To schedule an initial counseling appointment, contact us at (304) 293-4431 during business hours (M-F, 8:15 am to 4:45 pm). The front staff will ask you for your name, contact information and if you require emergency assistance. You will be asked to come for a 75- 90 minute appointment to complete some background information and then meet with an intake counselor.
Those needing to see a psychiatrist should call (304) 293-4431 to arrange an appointment. A psychiatrist is a physician certified in treating mental illness and he or she can prescribe medication if recommended. Students should also call this number if they have questions regarding sexual assault awareness and/or prevention, or to speak with a counselor about sexual assault. If a student wants to speak with someone about substance abuse concern or if they have a substance related judicial or residence hall difficulty they should call the Student Assistance Program at (304) 293-4431.
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How do appointments work?The number of sessions each student needs will vary from person to person, and is based upon a collaborative understanding between the counselor and student. Under certain circumstances, additional sessions may be approved. If additional sessions are requested by the student’s counselor and approved, a $25.00 service fee will be assessed for each session.
I am a returning client. What do I do to schedule an appointment?If you have received counseling (been assigned to a counselor and completed at least one visit) and would like to resume short term counseling, please call us at 304-293-4431 to schedule an appointment so that we can best assess your counseling needs. Scheduling an appointment will ensure that the counselor you see has time to review the records of your previous care and may decrease your appointment wait time. In most cases, we will attempt to schedule your appointment with your former counselor (unless you prefer a different counselor).
How do I arrange for cognitive testing?If you would like to speak with someone about being tested for a learning disability, please call the Office of Accessibility Services at 304-293-6700. They will determine if our testing services are needed, and will arrange an appointment. Due to the lengthy nature of cognitive testing (several hours), these services are by appointment only.
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How do I know if I need counseling?Questions, choices, concerns, and changes are all a normal part of university life. Sometimes students can work through them on their own or with the help of friends and family. Sometimes, they can feel too private, overwhelming or complicated to share with someone you know. When this is the case, talking to a counselor can provide a safe, neutral, confidential setting to explore your concerns and move toward making changes to improve your life.
- Relationship Concerns
- Problems with school or studying
- Adjusting to WVU and being away from home
- Wanting to improve your self-confidence
- Wanting to improve your family or other relationship
- Difficulty taking care of normal “day to day” life activities
- Having problems with your mood
- Worrying to much
- Not fitting into the campus culture
- Thinking about ending your life
- Consuming too much alcohol or other drugs
- Questions about your sexuality
- Eating too little or too much
- Thinking about dropping out of WVU
- Recovering from unwanted sexual contact or violence
- Carrying a secret that you haven’t told anyone, but wish that you could
- Difficulty balancing the demands of student life.
- Questions or concerns about your racial or culture identity
- Grieving over the loss of someone close to you p. It is also okay if you don’t know what you want to address; we can help you figure that out as well.
How do I know if I need individual or group counseling?When you meet with a clinician during your initial intake or consultation, he or she will discuss with you the different services available and his/her recommendations given your concerns, goals and available treatment options. Sometimes students are reluctant to participate in group counseling, but in many situations this form of treatment can be more helpful than individual treatment. To learn more about group counseling, please visit our Group Counseling page.
If I come for counseling, does it mean I'm mentally ill?No. We offer help with a variety of issues that can feel overwhelming but are actually pretty common among college students. Some of these include adjusting to new academic demands, homesickness, dealing with parental expectations, choosing a major or career, dealing with difficult roommates, and dating/relationship issues. Therapy works by helping you objectively look at behaviors, feelings, and thoughts in situations you find problematic.
How does counseling work, anyway?
Are your services confidential?Yes; we take confidentiality very seriously, and will not release your protected health care information without your written consent unless presented with a court order. CCPPS records are confidential and not part of or connected in any way to your academic records.
In rare cases, we may need to seek help from others to ensure your safety or the safety of others; in these situations, only the minimum information necessary will be shared with the appropriate persons. Prior to your first meeting with a counselor, you will receive our Informed Consent form and Notice of Privacy Practices. Please discuss these with your counselor if you have any questions or concerns.
Are there limits or fees to the services I can receive?
Do you prescribe medications, such as for depression?Our psychiatry staff may prescribe medications if they believe it will benefit the student. Students should prepare to discuss their need for medication with their doctor, and be open and complete about their symptoms, medical history, and current use of other medications prior to accepting a new prescription.
There is no way to determine ahead of time whether you will receive a diagnosis. Students we see undergo a comprehensive clinical interview, as well as objective testing to assess relevant areas of cognition, executive functioning, and sustained attention and/or impulse control.
After we conduct this test, the student will be scheduled for a follow-up session with their evaluator to review the report in detail, including both the results of the assessment as well as recommendations. It is during this feedback appointment that a diagnosis, if any, would be determined.
Attention can be thought of as an aspect of functioning that can be influenced by cognitive factors, but can also be significantly influenced by myriad other factors - motivational, emotional, and physical states – and may even fluctuate over time. Sleep is one of those areas determined to influence attention and cognitive performance in significant ways, and this is especially true for college-age students.
In one study, it was demonstrated that people who were sleep deprived were likely to make a significantly high number of errors on a wide range of cognitive tasks (and at levels that rivaled the kinds of poor performance seen when someone is intoxicated). Their attention and processing speed were also found to be substantially diminished. However, when these students were asked how they thought they performed, sleep deprived participants perceive themselves to be performing adequately.
Given the many factors which can significantly affect attention, we
believe care should be taken to measure other domains that may better
account for these issues, such as intellectual variables, sleep dysfunction,
substance use, etc.
Please be on time for your testing appointment(s). Though your appointment time may seem very long, 15 minutes can matter. It often takes the full time allotted to complete your testing and if you are late we may be forced to reschedule your appointment.
rested and have breakfast or lunch
before you come so that you can do your best.
If you need glasses for reading or use a hearing aid please be sure to wear them.
If you take medication to improve your attention, and we are to assess your baseline attention problems, we recommend that you do not take the medication the day at least a day before your test. Many agencies request a 2 week “washout” period to ensure the accuracy and validity of their results. Though we do not require a period of 2 weeks currently, we would recommend as long as possible to improve the validity of our findings. Please speak with your prescribing psychiatrist/physician prior to abstaining from other medications.
Abstain from all non-prescribed mood/ mind altering substances prior to and on the day of testing. Ongoing use of mood/ mind altering substances (cannabis, stimulants, hallucinogens, etc.) can drastically impact the testing results. If you have questions about this please talk (confidentially) with your testing clinician.
No, we do not bill insurance. However, in some cases your insurance carrier may reimburse you for fees associated with testing. We can provide you with the documentation that may facilitate this process. Please check with your insurance provider to determine what is covered under your policy.