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West Virginia University Carruth Center
Make an Appointment Get Help for a Student
To schedule an appointment, click "Make An Appointment" during our operational hours or call 304-293-4431.

FAQs

Our Facility

Services

Counseling Questions

Where is the Carruth Center (CCCPS) located?

The Carruth Center is located in the Health and Education building on the Evansdale campus. It is right next to the Student Recreation Center. Check in is located in room 227 on the second floor.

All of our services are now located at this location.  We do have embedded clinicians with both Athletics and Health Services.  


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What are your hours?

Hours may be different during semester breaks or on holidays; check our  Location and Hours page for our current hours.


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Is parking available?

Clients may park in the gated patient lot located beside the Health and Education building. Bring your white ticket to the desk when you check-in for your appointment. We will validate your parking for you.


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Am I eligible for services?

Any student enrolled at the university who can provide proof of eligibility and has paid the appropriate student fees is eligible for services.


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How do I make an appointment?

To access any services - counseling,  or drug and alcohol education - schedule an initial appointment by contacting us at (304) 293-4431.

The front staff will ask you for your name, contact information and if you require emergency assistance.


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How do appointments work?

We ask you to arrive to your first appointment 30 minutes prior to your scheduled time to complete paperwork. A clinician reviews this paperwork prior to meeting with you. During the first appointment a clinician will discuss with you your presenting concerns and review appropriate treatment options. The clinician will provide clinical recommendations to help you meet your goals. 

Each student's needs will vary from person to person, and is based upon a collaborative understanding between the counselor and student. 

Some students may benefit from longer term or specialized treatment that is not available at the center. When students require these kinds of services, the clinician will help arrange services with outside providers. 


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I am a returning client. What do I do to schedule an appointment?

If you have started counseling the prior semester but were not able to finish a course of care  and would like to resume short term counseling, please call us at 304-293-4431.

If you are returning, you will be required to complete paperwork and will be assessed for current needs and a new treatment plan will be developed with you. 

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How do I arrange for cognitive testing?

If you are looking to undergo a formal evaluation for learning disorders and/or ADHD, please review our community provider list.


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Are your services confidential?

Yes. We take confidentiality very seriously, and will not release your protected health care information without your written consent unless presented with a court order. CCCPS records are confidential and not part of or connected in any way to your academic records.

When there are safety concerns for yourself or others we may need to seek help or assistance; in these situations, only the minimum information necessary will be shared with the appropriate persons. Prior to your first meeting with a counselor, you will receive our Informed Consent form and Notice of Privacy Practices. During your first appointment you will have time to discuss any questions or concerns with your clinician.  


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Are there limits or fees to the services I can receive?

CCCPS operates on a short-term frame. Each student's needs will vary from person to person, and is based upon a collaborative understanding between the counselor and student. 

Some students may benefit from longer term or specialized treatment that is not available at the center. When students require these kinds of services, the clinician will help arrange services with outside providers. 

Fee information


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Do you prescribe medications, such as for depression?

Our clinical staff are unable to prescribe medication but will aid students in finding a psychiatrist or doctor who can. 

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I'm worried about a student - how can I help them?

If you are concerned about a student, be supportive and listen to their concerns and then help refer them to seek resources. There are several ways you can refer students. You can encourage the student to call Carruth at (304) 293-4431 to schedule an initial triage appointment. 

For an urgent concern, please see our urgent/crisis services. 

If you are concerned about a student and it is not an immediate crisis, you can also submit a referral to the CARE Team. If this is an emergent situation or an immediate threat to self or others, please contact the following 24/7 resources. Completing a CARE referral in lieu of emergency services will delay a response.


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What if I'm in crisis?

Emergency Resources

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I'm under eighteen. Does that change confidentiality?

If you are under the age of 18, the law may require your parents/guardians to give consent for your treatment. They may also have some access to your treatment records. This law allows for some exceptions; please discuss these with your clinician.

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What are common reasons people seek counseling?

Students come to CCCPS for many different reasons. Counseling can help if you are experiencing any of the following:

  • Relationship concerns 
  • Adjusting to WVU and being away from home 
  • Wanting to improve your self-confidence 
  • Difficulty taking care of normal “day to day” life activities 
  • Having problems with your mood 
  • Worrying too much 
  • Thinking about ending your life 
  • Having thoughts of harming someone else
  • Substance and alcohol use concerns
  • Questioning your sexuality 
  • Eating too little or too much 
  • Thinking about dropping out of WVU 
  • Recovering from unwanted sexual contact or violence 
  • Difficulty balancing the demands of student life
  • Experiencing discrimination, oppression, micro/macro-aggressions
  • Grief or loss
This is not a comprehensive list. If you are struggling, please reach out. 
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How do I know what services I need?

During the first appointment a clinician will discuss with you your presenting concerns and review appropriate treatment options. The clinician will provide clinical recommendations to help you meet your goals. 

Each student's needs will vary from person to person, and is based upon a collaborative understanding between the counselor and student. 

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If I come for counseling, is there something wrong with me?

No. We offer help with a variety of issues that can feel overwhelming but are actually pretty common. Some of these include navigating transition, problem solving and developing new relationships. 

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