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Crisis Intervention Services During Winter Break 

If you are experiencing a life-threatening emergency, call 911 or visit your local emergency room.  

If you are experiencing a psychological emergency, call 304-293-4431 or an emergency hotline in your home community. To locate a hotline in your area, search online. 

WVU’s Crisis Text Line is free, confidential and available 24/7. Text WVU to 721741 

Counseling Services  

Due to licensing restrictions, Carruth Center’s counselors are unable to provide care to students who are outside of West Virginia. . If you arenot in West Virginia, but want to talk with a counselor, you can use the My SSP app; these services are free. 

If you would like assistance arranging care with a provider in your hometown, call 304-293-4431 and ask to speak with a care manager. 

If you would like to resume care when you return to campus for the spring semester, contact your Carruth counselor directly or call 304-2931-4431. 

If you would like to begin counseling and are currently in West Virginia, call 304-293-4431 to discuss available options. 

Contact Us

COVID-19 changes to services

Our physical location is closed until further notice.  View our changes to services and operations

Phone, fax, and email

Phone: 304-293-4431

Fax: 304- 293-3705


Please be aware that our staff does not maintain 24-hour access to email accounts and may only check email infrequently.  Email may not be checked at all on the weekends or holidays.  Appointments cannot be scheduled via email.  

Scheduling an appointment

Please call us at 304-293-4431 and we will discuss available appointment times with you.

Appointments cannot be scheduled via email. 

Current Hours of Operation

Monday: 8:15 AM – 4:45 PM    
Tuesday: 8:15 AM – 4:45 PM    
Wednesday: 8:15 AM – 4:45 PM    
Thursday: 8:15 AM – 4:45 PM   
Friday: 8:15 AM – 4:45 PM  
Saturday: Closed  
Sunday: Closed 

Fall and Spring Semester Hours of Operation

Monday: 8:15 AM – 8:00 PM* 
Tuesday: 8:15 AM – 8:00 PM*   
Wednesday: 8:15 AM – 8:00 PM*   
Thursday: 8:15 AM – 8:00 PM*   
Friday: 8:15 AM – 4:45 PM
Saturday: Closed
Sunday: Closed

*After 5:00 PM, services are offered by appointment only. 

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