Skip to main content
The Carruth Center is open, but most of our clinicians are working remotely. We are only seeing psychological and psychiatric emergencies in person at this time. For information about counseling options available to students located in West Virginia as well as students currently outside of the state, please see our COVID-19 updates page.

Crisis Clinic

CCPPS Crisis Clinic (Phone or Zoom)

The CCPPS Crisis Clinic is available for students Monday- Friday from 8:15 AM – 4:45 PM. During these hours if you are experiencing a crisis, call 304-293-4431. Please tell the administrative staff that you are experiencing a crisis. They will transfer your call to a clinician.

Examples of a Crisis

  • Feeling like you may end your life or are in danger of hurting yourself
  • Feeling like you may seriously harm another person
  • Death of a loved one
  • Recent physical or sexual assault, stalking, relationship violence
  • Hearing voices or impaired reality
  • Not being able to function due to extreme psychological distress

How to access the Crisis Clinic

  1. Call 304-293-4431
  2. Inform the administrative staff you are experiencing a crisis

What is the Crisis Clinic?

The Crisis Clinic provides same day virtual (or in some cases) in-person visits for students who are experiencing a psychological emergency. A crisis counselor will meet with you via Zoom or telephone and help determine the type of care to meet your needs. This may include one of the following scenarios:

  • A virtual same-day appointment with a clinician via Zoom
  • A phone call
  • A same-day, if appropriate, in-person appointment in a physically distanced clinical room where both the student and the clinician will wear masks
  • A scheduled triage appointment to be completed via Zoom on a different day for non-emergency services

You will be asked health and travel related questions which may result in need for continuation of virtual services or referral to the Emergency Department.

Note: Students presenting to CCPPS in person will receive a phone screening from a private clinical office, space permitting. In the event of space limitations due to high clinical volume, students may be asked to participate in a phone screening from outside of CCPPS. Phone screenings may result in either an in-person crisis intervention or virtual services.

Additional Crisis Resources

Crisis Text Line

Students experiencing an afterhours crisis or emergency can access an on-call counselor by calling (304) 293-4431 and selecting option 1 or by texting “WVU” to 741741.

Emergency Department

Students experiencing an acute crisis that warrants immediate medical attention should proceed to the nearest emergency department.

Stay Connected with The Carruth Center