Crisis Clinic

CCPPS Crisis Clinic (Phone or Zoom)

The CCPPS Crisis Clinic is available for students Monday- Friday from 8:15 AM – 4:45 PM. During these hours if you are experiencing a crisis, call 304-293-4431. Please tell the administrative staff that you are experiencing a crisis. They will transfer your call to a clinician.

Examples of a Crisis

• Feeling like you may end your life or are in danger of hurting yourself
• Feeling like you may seriously harm another person
• Death of a loved one
• Recent physical or sexual assault, stalking, relationship violence
• Hearing voices or impaired reality
• Not being able to function due to extreme psychological distress

How to access the Crisis Clinic

1. Call 304-293-4431
2. Inform the administrative staff you are experiencing a crisis

What is the Crisis Clinic?

The Crisis Clinic provides same day virtual (or in some cases) in-person visits for students who are experiencing a psychological emergency. A crisis counselor will meet with you via Zoom or telephone and help determine the type of care to meet your needs. This may include one of the following scenarios:

• A virtual same-day appointment with a clinician via Zoom
• A phone call
• A same-day, if appropriate, in-person appointment in a physically distanced clinical room where both the student and the clinician will wear masks
• A scheduled triage appointment to be completed via Zoom on a different day for non-emergency services

You will be asked health and travel related questions which may result in need for continuation of virtual services or referral to the Emergency Department.

Note: Students presenting to CCPPS in person will receive a phone screening from a private clinical office, space permitting. In the event of space limitations due to high clinical volume, students may be asked to participate in a phone screening from outside of CCPPS. Phone screenings may result in either an in-person crisis intervention or virtual services.

Additional Crisis Resources

Crisis Text Line

Students experiencing an afterhours crisis or emergency can access an on-call counselor by calling (304) 293-4431 and selecting option 1 or by texting “WVU” to 741741.

Emergency Department

Students experiencing an acute crisis that warrants immediate medical attention should proceed to the nearest emergency department.