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The Carruth Center is open. We will resume seeing clients in person effective July 19th. Some telehealth services are continuing to be offered as clinically necessary. For  students currently outside of the state seeking services, please see our My SSP page.


Counseling Services  

Due to licensing restrictions, Carruth Center’s counselors are unable to provide care to students who are outside of West Virginia. If you are not in West Virginia, but want to talk with a counselor, you can use the  My SSP app; these services are free. 

If you would like assistance arranging care with a provider in your hometown, call  304-293-4431 and ask to speak with a care manager. 

If you would like to resume care when you return to campus for the spring semester, contact your Carruth counselor directly or call  304-293-4431

If you would like to begin counseling and are currently in West Virginia, call  304-293-4431 to discuss available options. 

Update on Carruth's services

We hope you are staying healthy and as connected as you can to those who help you feel supported in these unprecedented times. We want to provide you with an update on our services. 

Due to continuing challenges from COVID-19, as of March 25, Carruth staff began working remotely.  This was not easy decision to make but we want to take every precaution to safeguard the health of our students and staff.  

One step that we know from the experts is to practice social distancing by encouraging you to remain at home with your families and engage in online classes from there. This is also a step we can take to support you, ourselves, and the larger WVU community.  

If you are participating in counseling at Athletics or at Health Sciences (BeWell) please contact your counselor for information about your care.  

Please understand we want to protect our ability to serve students in need of mental health resources and to do that, we must limit our in-person services to those who are truly in crisis. This does not mean we are no longer offering services to students, but we need to shift how we do business to ensure safety.  

Appointments during this time

If you are currently engaged in care, your clinician or their supervisor should have reached out to you directly. If this has not occurred and you want to continue counseling services, please contact us at 304-293-4431

  • If you are in West Virginia and want to continue services, contact your clinician directly. They will explain telehealth counseling and other options. 
  • If you are in West Virginia and have never been to the Carruth Center and would like to begin services, call us at 304-293-4431 and ask to schedule a phone triage so that we can talk with you about treatment possibilities.  
  • If you are currently outside of West Virginia and would like access to counseling services, you can access care through My Student Support Program.  View the details on My SSP. 

If you are experiencing a psychological/psychiatric emergency:

  • During operational hours (8:15 AM – 4:45 PM), call 304-293-4431 and press the appropriate option. 
  • Our emergency after-hours services ( 304-293-4431, x1) and our Crisis Text Line (text WVU to 741741) are also available weekdays after 4:45 pm and on weekends. 

Groups and classes

SAP is offering psychoeducational online opportunities (assignments/reflections) to replace the psychoeducational SAP groups.  Please  contact us if you would like to schedule an initial appointment for your mandated referral to SAP. Please email us at if you have any questions or to discuss your treatment options.

Group counseling is suspended until further notice. Your group leaders will reach out to you with information you may find useful during this time.

Resources you can use

We offer many self help resources online: blog posts, Crisis Text Line information, self-care tips and more! Our resources page provides details on the many services that are available to you. 

spring flowers on the downtown campus

Psychological Emergencies

Students experiencing a life threatening emergency should always call 911

Resources available for mental health emergencies:   
  • Call the Carruth Center office 24/7 at 304-293-4431 
  • Go to the nearest emergency room
    J.W. Ruby Memorial Hospital
    1 Medical Center Drive
    Morgantown, WV 26505

Crisis Text Line

Crisis Text Line is a free, confidential, 24/7 service offered to WVU. Text WVU to 741741 to reach a live, trained Crisis Counselor. 

The  Crisis Text Line  is not a replacement for regular mental health services. Think of the Crisis Text Line as a tool that can help when you need some support and aren't sure what to do. 

The Crisis Counselor will invite you to share what is happening and text back and forth with you.  Learn more about how it works. The Crisis Counselor will help you move from a "hot moment to a cool calm" and may provide resources for you to use afterwards. 

My SSP (Student Support Program)

The  Student Support Program, called My SSP, is an early intervention model that helps students address day-to-day challenges before they become bigger issues.

All services are 100% confidential and free of cost to students! 

Students currently staying out of state can get access to support by:
  • Downloading the free My SSP App! (available from the App Store or  Google Play).
  • Calling 1-866-743-7732 from North America.
  • Calling from outside North America, dial 001-416-380-6578.
  • Visiting and selecting West Virginia University.
The program provides the following: 
  • Access to clinical counselors: the student support advisors have experience working with students and speak multiple languages.
  • Effective and convenient ways for students to access support via telephone, chat, video, mobile app or web.
  • Immediate support is available via telephone, chat, the app, or the web:
    • Telephone support is available in 30+ languages
    • Chat, app, and web support is available in simplified Chinese, Korean, Arabic, Latin American Spanish, French, and English.
  • Ongoing support is available by telephone or video.

WVU Resources about Coronavirus

You can also find all the latest information at If you have a specific question regarding general University procedures moving forward, please direct it to  

WVU's Safety and Wellness offers articles and information for you during this time as well.  Our own Claire Barbetti wrote the following articles:

Working Through Challenging Family Dynamics

Dealing with Uncertainty

Other Resources

For Students in Recovery

WVU Collegiate Recovery Program

Online Support Resources

Refuge Recovery

SMART Recovery

Mental Health Apps

Virtual Hope Box
The Virtual Hope Box (VHB) is an application for your smartphone that offers simple methods and tools to help you with relaxation, coping, positive thinking, and distraction.  The VHB app offers the ability to personalize the app to your needs. The tools offer a variety of formats: audio, video, pictures, games, activity planning exercises and other tools.

Google Play  Apple Store

Calm is both a smartphone app and a  website.  The website offers meditation, nature scenes and sounds, mindfulness exercises and sleep settings to help you sleep.

Google Play  Apple Store

Meet Woebot! Woebot is a "friendly self-care expert" that uses tools from Cognitive Beahavioral Therapy (CBT) to help you reduce stress and improve your mood. 

Download it on Google Play or the  Apple Store.

PTSD Coach
PTSD Coach is offered by the VA’s National Center for PTSD and DoD’s National Center for Telehealth & Technology, was "designed for Veterans and military service members who have, or may have, Posttraumatic Stress Disorder (PTSD)." Users can find information about PTSD, information about seeking care, opportunities for support, and tools to help them live with PTSD.  

Google Play  Apple Store

This app offers goal setting, life-planning, and self-improvement tools.

Google Play  Apple Store

Clear Fear
Clear Fear is an app that helps you confront anxiety and change the physical and mental responses anxiety can cause.

Google Play  Apple Store


WellWVU has a lot of resources - everything from entertainment to nutrition.  Visit their website to learn more.

Active Minds
Active Minds offers different resources for mental health concerns.  Their website also offers remote resources and information.
Mindfulness Videos from TAO
TAO (Therapy Assistance Online) offers free video mindfulness exercises. From mindful walking, deep breathing, to meditation - all are available on TAO's website.

Calm is both a smartphone app and a website.  The website offers meditation, nature scenes and sounds, mindfulness exercises and settings to help you sleep. is an interactive self-improvement website that focuses on the neuroscience behind developing positive habits.

Stay Connected with The Carruth Center