We hope you are staying healthy and as connected as you can to those who help you
feel supported in these unprecedented times. We want to provide you with
an update on our services.
Due to continuing challenges from COVID-19, as of March
25, Carruth staff began working remotely. This was not easy decision to make but we want to take every
precaution to safeguard the health of our students and staff.
One step that we know from the experts is to practice social distancing by encouraging
you to remain at home with your families and engage in online classes from there. This
is also a step we can take to support you, ourselves, and the larger WVU community.
If you are participating in counseling at Athletics or at Health
Sciences (BeWell) please contact your counselor for information about your care.
Please understand we want to protect our ability to serve students in need of mental
health resources and to do that, we must limit our in-person services to those
who are truly in crisis. This does not mean we are no longer offering services
to students, but we need to shift how we do business to ensure safety.
Appointments while WVU courses are online
If you are currently engaged in care, your clinician or their supervisor should
have reached out to you directly. If this has not occurred and
you want to continue counseling services, please contact
us at 304-293-4431.
If you are in West Virginia and want to continue services, contact
your clinician directly. They will explain telehealth counseling and other options.
If you are in West Virginia and have never been to the Carruth Center and
would like to begin services, call us at 304-293-4431 and ask to schedule a
phone triage so that we can talk with you about treatment possibilities.
If you are currently outside of West Virginia and would like access to counseling services, you
can access care through My Student Support Program.
View the details on My SSP.
If you are experiencing a psychological/psychiatric emergency:
During operational hours (8:15 AM – 4:45 PM), call
304-293-4431 and press the appropriate option.
Our emergency after-hours services (
304-293-4431, x1) and our Crisis Text Line (text WVU to 741741) are also available
weekdays after 4:45 pm and on weekends.
Groups and classes
SAP is offering psychoeducational online opportunities (assignments/reflections) to replace the psychoeducational SAP groups. Please contact CCAPS if you would like to schedule an initial appointment for your mandated referral to SAP. Please email us at WVUCCCPS@mail.wvu.edu if you have any questions or to discuss your treatment options.
Group counseling is suspended until further notice. Your group leaders will reach
out to you with information you may find useful during this time.
Resources you can use
We offer many self help resources online: blog posts, Crisis
Text Line information, self-care tips and more! Our
resources page provides details on the many services that are available
Students experiencing a life threatening emergency should always call 911.
Resources available for mental health emergencies:
Go to the nearest emergency room
J.W. Ruby Memorial Hospital
1 Medical Center Drive
Morgantown, WV 26505
Crisis Text Line
Crisis Text Line is a free, confidential, 24/7 service offered to WVU. Text
WVU to 741741 to reach a live, trained Crisis Counselor.
TheCrisis Text Line is not a replacement for regular mental health services. Think
of the Crisis Text Line as a tool that can help when you need some support
and aren't sure what to do.
The Crisis Counselor will invite you to share what is happening and text back
and forth with you.
Learn more about how it works. The Crisis Counselor will help you move from
a "hot moment to a cool calm" and may provide resources for you to use afterwards.
My SSP (Student Support Program)
Student Support Program, called My SSP, is an early intervention model that
helps students address day-to-day challenges before they become bigger issues.
All services are 100% confidential and free of cost to students!
Students currently staying out of state can get access to support by:
The Virtual Hope Box (VHB) is an application for your smartphone that offers simple
methods and tools to help you with relaxation, coping, positive thinking, and distraction.
The VHB app offers the ability to personalize the app to your needs. The tools
offer a variety of formats: audio, video, pictures, games, activity planning exercises
and other tools.
PTSD Coach is offered by the VA’s National Center for PTSD and DoD’s National Center for Telehealth & Technology, was "designed for Veterans and military service members who have, or may have, Posttraumatic Stress Disorder (PTSD)." Users can find information about PTSD, information about seeking care, opportunities for support, and tools to help them live with PTSD.